Refund policy

How do I return an item?

We want you to absolutely love your Micacon Contact Lenses purchase. If you'd like to return or exchange an item, we will do everything we can (within reason) on this journey to gorgeousness together!

Please e-mail us a Refund Application Form in the following format:

Name: Micacon Account Username
Register email:
Address:
Contact No.: Telephone / Mobile
Order No.:
Product Name:
Receive Date:
Return Date:
Reason: (For feedback purposes)
Price:
Postage/Mailing Cost: (Please attach a copy of postag receipt/document
Bank account details (full name/bank account number/which bank)

Once you have completed the form, please email it to us at micacon@intlgroup.net . If you have any difficulties or problems, please do not hesitate to contact us at +601120896251. Our administrator will contact you once your request is confirmed, and then we will refund to you within 1 -14 working days to your credit card or original method of payment after we receive your return.